• A current, valid driver’s license
• A form of payment–either a credit card, a debit card, or cash
• And, if you have full coverage car insurance that transfers to a rented vehicle, please bring that certificate to the rental counter with you.

We are just a short 12 mile uber ride north of the Austin International Airport. We may be able to arrange an airport pickup service for your group, so please be sure to call for details.

Yes. Rental companies must be in a secure position when renting a car. Therefore, the entire amount of the rental charges will be required at the beginning of the renting period, and an additional amount may be held for security as well, depending on the qualifications and form of deposit.

If the rental was secured with a cash deposit, any funds due will be returned, in cash, to the renter at the conclusion of the rental.

If the rental was secured with a debit card, any funds due are credited back to the same card on the day the vehicle is returned.  While we will complete these transactions at the end of the rental, please contact your bank with questions regarding the posting of those funds, as it can take some banks up to 1-3 business days to process a refund.  Also, please keep in mind that while we will process a refund given over the weekend, Visa, MasterCard and American Express do not post on weekends.

Rental deposits are not the same as deposits on apartments.

A ‘deposit’ on a rental vehicle is not only held for security, but also for paying applicable fees and taxes.

We do our best, with the information the renter provides us, to anticipate the rental charges (base rate, fees, and taxes) that will be due at the end of the rental and secure only the amount necessary to cover the rental and provide security.

Rental rates are date and location specific. The reason it is important to be clear about where you are traveling is because we “include” the miles with your rate. Mileage is therefore not “unlimited.” For example, a rental that is bound by the contract to be used for a 3-day trip to Dallas, has a certain number of miles factored in to include traveling to and around that destination only and not “unlimited” so as to permit travel to any area beyond Dallas. Geographic limitations apply.

All rentals must be paid for in advance, either by securing funds on a credit or debit card or by putting up enough cash to cover the rental plus the deposit.

Yes.  We do allow additional drivers at the rate of $5/day.  All drivers must provide their current, valid driver’s license and be named on the contract.  Any person not named on the contract and driving the rented vehicle is considered an unauthorized driver and violates the terms and conditions of the rental agreement.

One of the ways other rental companies make a great deal of money is with their fueling options, whether it is pre-paid gas or refueling at the end of the rental.  At rent-a-car-with-cash, we do not sell gas.  You will receive your rental with a certain level of gas, anywhere from ¼ of a tank to a full tank.  You are expected to return the vehicle with the same amount of gas as you received. If you return it with less, there is a charge to recover the amount of our gas you used.

Rental periods are figured on a 24-hour, per day basis.  If a vehicle is rented for one day, it is due back at the same time (24 hours later) the next day.  If it is rented for a week, it is due back at the same time 7 days later.  A rental returned any time beyond the time due, incurs an overdue charge to be calculated based on the tardiness of the rental. 

If you are 21 or over, there is no additional age-related surcharge.

Because we are not a national chain and do not have offices outside of Austin, we do not rent any vehicles to go only one-way.  All vehicles must be returned to the location from which they were rented in Austin.

Vehicles belonging to and rented from Rent a Car with Cash may be returned after the office is closed. Please call for after-hours drop instructions. There may be an additional charge for utilizing this service.

While it is possible to return a vehicle late, this does not mean the terms of the contract will not apply.  Vehicles returned more than 30 minutes past their due time incur late charges.  Please understand, when calling to ask if you can return a vehicle late, and we say, “Yes, you can return the vehicle late,” it does not mean the terms of the agreeement do not apply and there won’t be a charge for doing so.