Rent a Car with Cash – Privacy Policy

Effective Date: January 1, 2017
Last Updated: January 5, 2026

This Privacy Policy explains how Rent a Car with Cash (“Rent a Car with Cash,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you interact with us—online, by phone/text/email, or in person at our locations—and the choices you may have about that information.

This Policy also describes our use of cookies and similar technologies. (If you maintain a separate Cookie Policy page, you can link to it from the “Cookies & Similar Technologies” section below.)

1) What This Policy Covers

This Policy applies to personal information we collect when you:

Visit our websites or use our online reservation/booking tools
Call, text, or email us
Rent a vehicle or are added as an additional/authorized driver
Interact with us in person (including at pickup/return)
Participate in promotions, surveys, or marketing communications
Communicate with us about claims, incidents, or billing matters

Personal information generally means information that identifies, relates to, describes, or could reasonably be linked to you or your household.

2) Information We Collect

A. Information you provide to us (or provided on your behalf)

Contact & Account Information

Name, mailing address, email address, phone number(s)
Account login details (if you create an online account)

Driver Qualification & Identity Verification

Driver’s license information (and, where applicable, images/photos used to verify identity)
Insurance details
Passport or other government ID (when needed)
Proof of address/residency or other qualification information (when needed)
Additional driver information (if you add an authorized driver)

Rental / Transaction Information

Reservation details (pickup/return locations, dates/times, vehicle class, add-ons)
Rental agreement details and related communications
Photos you provide of receipts or vehicle condition (if you submit them)
Billing amounts, charges, refunds, and payment history

Payment Information

Payment card information (if you pay by card)
Cash payment records (if you pay in cash)
Security deposit information (as applicable)

Note: If a third-party payment processor handles card payments, they may process your card data under their own privacy practices.

Claims / Incident Information

Details related to accidents, damages, theft, towing, citations, or disputes
Information about third parties involved (e.g., witnesses, police report references)

Optional / Preference Information

Emergency contact details
Preferences or special requests you voluntarily share

CCTV / On-site Cameras (where present)

Video recordings and/or photos in public areas of our facilities, for safety and loss prevention

B. Information collected automatically (online)

When you visit our website or interact with our ads/emails, we (and/or our service providers) may automatically collect:

Device and browser data (e.g., IP address, device identifiers, browser type)
Usage data (pages viewed, clicks, time spent, referring URLs)
Approximate location (coarse geolocation inferred from IP)
Cookie and similar technology data (see “Cookies & Similar Technologies”)

C. Information from third parties

We may receive information about you from:

Online booking/affiliate partners (to confirm your reservation)
Payment processors (confirmation of payment status)
Insurance providers or claim administrators (if a claim arises)
Identity verification, fraud prevention, or data hygiene providers (where used)
Collection agencies (if an account becomes past due)
Government/public sources as required for legal compliance

3) Vehicle Data & Telematics (GPS, OBD, Event Data)

Some vehicles may include systems and/or devices that can collect vehicle-related data, such as:

Location (GPS), mileage, battery/fuel level, diagnostic alerts
Trip/usage data (e.g., start/stop times)
Event information (e.g., harsh braking, collision indicators)
Front facing and cabin facing cameras with audio recording capabilities

We use this information for purposes such as: facilitating the rental, roadside assistance, safety, theft recovery, fleet management, billing/returns, and enforcing rental terms. Where vehicle data is linked to a renter, it is treated as personal information.

You are responsible for informing other drivers and passengers that vehicle data may be collected during the rental period.

4) How We Use Personal Information

We use personal information to:

A. Provide and manage rentals and customer service

Process reservations and rental agreements
Verify identity and driver eligibility
Provide customer support and respond to requests
Communicate about pickups/returns, confirmations, changes, and service notices (email/text/phone)

B. Payments, billing, and enforcement

Process payments, deposits, refunds, and chargebacks
Prevent and address non-payment and fraud
Enforce rental terms (including handling tolls, fees, and citations as allowed)

C. Safety, security, and legal compliance

Protect customers, staff, and vehicles (including via CCTV where used)
Detect, prevent, and investigate fraud, theft, or misuse
Comply with legal obligations and respond to lawful requests

D. Improve and market our services (where permitted)

Analyze website and service performance
Conduct surveys and measure customer satisfaction
Send promotions and offers (you can opt out—see “Your Choices & Rights”)
Deliver interest-based advertising (where used and where permitted)

5) How We Share Personal Information

We may share personal information with:

A. Service providers (processors)

Companies that help us run our business, such as:

Payment processors
Reservation/CRM software providers
Customer support/call handling providers
Email/SMS communications providers
IT/security vendors and website analytics providers
Fraud prevention/identity verification providers
Claims administrators, towing/roadside providers, repair partners

They may use personal information only to provide services to us (and as otherwise permitted by law and contract).

B. Toll, parking, and citation processing

We may share relevant information with toll/citation processing partners or authorities to handle tolls, tickets, administrative fees, and related disputes.

C. Insurance, claims, and incident-related parties

If there is an accident, damage, dispute, or claim, we may share information with insurers, claims handlers, legal counsel, and other involved parties as needed.

D. Advertising and social media partners (where used)

If we run targeted advertising, we may share or make available identifiers and usage data with advertising platforms and networks to measure and improve ads and show more relevant offers. You may be able to opt out of certain targeted advertising (see below).

E. Legal, safety, and business transfers

We may disclose information:

To comply with laws, court orders, subpoenas, or lawful requests
To protect rights, property, safety, and prevent wrongdoing
In connection with a merger, acquisition, financing, reorganization, or sale of assets (subject to appropriate protections)

6) Cookies & Similar Technologies

We may use cookies, pixels, SDKs, and similar tools to:

Keep the site working and remember preferences
Understand site traffic and performance
Detect fraud and protect the website
Measure marketing performance and, where enabled, support interest-based advertising

Your choices: You can control cookies through your browser settings and (if implemented on your site) a cookie banner/preferences tool. Some features may not function properly if you disable certain cookies.

7) Your Choices & Privacy Rights

A. Marketing preferences

You can opt out of promotional emails by using the unsubscribe link in the message. If you receive SMS marketing (if offered), you can opt out using instructions in the message (for example, replying STOP).

B. State and regional privacy rights (U.S. and other jurisdictions)

Depending on where you live, you may have rights such as:

Access/know what personal information we collected
Correct inaccurate information
Delete certain information
Obtain a portable copy (in some cases)
Opt out of “sale”/“sharing” for targeted advertising (where applicable)
Not be discriminated against for exercising privacy rights

Some privacy frameworks also recognize opt-out preference signals (such as Global Privacy Control) on a browser/device basis, where applicable.

How to submit a request:

Send your request to the contact details in the “Contact Us” section below. We may need to verify your identity before processing your request.

8) Data Retention

We keep personal information for as long as reasonably necessary to:

Provide services and maintain records
Comply with legal and accounting requirements
Resolve disputes and enforce agreements
Prevent fraud and protect our business

Retention periods may vary depending on the type of data and the reason we collected it.

9) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

10) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11) Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Last Updated” date above and may provide additional notice if required by law.

12) Contact Us

For questions, requests, or concerns about this Policy or our privacy practices, contact:

Rent a Car with Cash – Privacy
Email:legal@rentacarwithcash.com
Phone: 512-309-7000
Mailing Address:

(512) 309-7000